About the Editors

Thomas W. Miller works as a writer, publisher, consultant, and university instructor. Tom’s company, Research Publishers LLC, is a developer of quality publications for business and research professionals. Tom is also co-founder of Data Arts LLC, a firm that specializes in systems for online research, data mining, and text mining.

In addition to his books with Research Publishers LLC, Tom is the author of Data and Text Mining: A Business Applications Approach (2005, Prentice Hall). He is currently writing a book with Michel Wedel entitled Learning from Customer Data (planned for 2006, Springer).

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Jeff Walkowski is president of QualCore.com, Inc., a firm that provides traditional and online qualitative research services in Minneapolis. QualCore.com's client list includes Cisco Systems, Dunkin' Donuts, US Bank, Gateway Computers, Thomson Scientific, and General Mills. Jeff holds graduate degrees in educational research (MS, Southern Connecticut University) and business (MBA, Southern Methodist University). Jeff is an experienced research practitioner, having had more than twenty years of experience as a provider of quantitative and qualitative research services.

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